When a spot on the waitlist opens for you, you will receive an email and a push notification from OpenSports, asking if you would like the available spot. It’s important to have your notifications turned on so that you can get notified immediately because your spot will only be held for max 2 hours. Read below about hold times…
The waitlist “blackout” period is there from 10 pm to 9 am as long as the game starts in more than 16 hours. This means that if a spot on the waitlist opens for you at 10:01 pm, you will have until 9 am to respond, in case you fell asleep! If you do not respond by 9 am, the waitlist carries on as normal (the next person on the waitlist will be notified).
When you join the waitlist, OpenSports tells you if you are 1st, 2nd, 3rd, etc., on the waitlist. Then, you can view your position on the waitlist via the My Events Tab (the calendar icon on the left, on the navigation bar). The Upcoming Events tab is further broken into Requested (i.e., if you’re on a waitlist, you can easily see where you are on the waitlist); Invited; and Upcoming (Going).
1.Can the group admin/event organizer change my spot on the waitlist?
No. OpenSports does not allow the organizer to change the position of players on the waitlist.
2. Will I receive a notification of my Waitlist status?
Yes. When you are in position 1 and a space becomes available, the Waitlist functionality will notify you through email and app notification (NOTE: You will NOT be automatically enrolled into the game. You must still click Join).
3. Can I waitlist two spots together (i.e., me and a guest)?
You can’t specify in advance on the waitlist how many spots you want. If two people drop out of the game, you will be able to take both spots.
4. What if I am on the waitlist for a paid game? Do I have to pay in advance?
No. You pay when you join the event.
5. When does the Waitlist close/stop working?
The waitlist stops running when the game starts. This means that, if 10 minutes into a game, a player drops out, other players on the waitlist will not be notified.