Can I manually refund someone after an event has taken place?

Yes!

Manual Refunds: Newer version of the app

(Screen shots if you are using an older version of OpenSports are below)

Tap on “Manage Users” > Under the Attending list, swipe from left to right on the name of the player you want to refund > Click “Refund Order”. That’s it!

Manually refunding players through the app. Web coming soon.

Manual Refunds: Old version of the app

Tap on “Manage Users” > Under the Payment heading, click on the “View Details” button > tap on the name of the player you want to refund and click “Refund Order”. That’s it!

Player’s Notification

The player will receive the following message in their OpenSports chat (or email, if they are set up to receive notifications via email):

Players receive a notification when you send them a refund.