Learn about what the OpenSports team has been building, and let us know what we should build next!

View Attendee Responses At Check-in

February 9, 2024

You can now quickly see players' responses to custom questions right on the event check-in screen. This helps you better plan events and organize teams. Simply go to the check-in screen, click on "View Attendee Details," and select the questions you're interested in.

Member Forms

December 23, 2023

Group Member Forms significantly improve the ticket purchasing experience for leagues, tournaments, and events. Group admins can now set up these forms and select the data to collect from players, such as emergency contact information, skill level, or birth date. When players join a group on OpenSports or sign up for their next activity, they will be required to answer these questions. Key highlights include:

  • Streamlined Data Collection: Players fill out the Member Form upon their first activity sign-up. They won’t need to re-enter data unless the form is updated. If new questions are added, players will be prompted to complete the form again during their next order. Previously provided responses will be carried over automatically, allowing players to update their information if necessary.
  • Expanded Form Fields: Admins can choose field inputs such as textboxes, dropdowns, phone numbers, emails, dates of birth, or numerical fields when setting up questions.
  • User-Level Access Control: Players can usually update their data at any time. However, you can restrict certain fields, allowing users to only enter data initially or preventing them from responding to a field altogether. For example, birth dates might be set as a one-time entry, while skill levels could be restricted if a coach assigns ratings.
  • Granular Admin-Level Data Access: Group admins can always view and update their members’ data. They can also grant view or edit access on a per-question basis. For instance, event assistants might need access to view a player’s skill level but not their birth date.
  • Data Import, Export, and Syncing: Admins can import Member Form data from existing systems into OpenSports and export data as a CSV file. Additionally, with our new Zapier trigger, data can be seamlessly synced to CRMs like Mailchimp, Hubspot, or Salesforce, or used to populate apps such as Google Sheets as soon as it’s entered.

To get started, visit your group Dashboard on the web, click ‘Settings’, and then select ‘Member Forms’. We’re excited to see how this feature benefits your organization!

Calendar Sync For Players/Staff/Admins

December 12, 2023

Users can now sync their event and match schedules with their preferred calendar applications, like Apple Calendar, Google Calendar, and Outlook Calendar. Additionally, there’s an option to download an .ics file for those who want to use other calendar apps. Choose from different types of calendar subscriptions based on your role:

  • Player Calendar: upcoming activities that you’ve joined
  • Staff Calendar: upcoming activities that have been assigned to you
  • Admin Calendar: upcoming activities for groups you administer

To sync your calendar, simply open the app and navigate to the first tab. Then, tap the icon in the top-right corner. For players, it’s a feed icon. For staff and admin accounts, it’s a “+” icon that on tap will open a menu with the “Sync Calendar” option.

Custom Skill Levels for Events and Programs

December 5, 2023

When setting up an event, you have the option to input a custom skill level rather than choosing from the default system options. This feature is particularly useful for events accommodating multiple skill levels, like 'A / AA' in volleyball or '4.0 / 5.0' in pickleball or tennis.

Temporary Member Bans

November 4, 2023

You can now temporarily ban members from your organization. Banned users are prevented from signing up for events, leagues, and tournaments. If they have already registered for upcoming events or are on the roster for upcoming matches, staff will be unable to check them in and receive an error message clearly letting them know that the member is banned.

Enhanced Discount Configurations for Event Staff

October 27, 2023

We've made updates to how event staff are charged for events they're managing. Here are the detailed configurations:

  • Assigned Staff + Their Guests Receive Discount: Staff members assigned to an event can register and bring along any number of guests, all without any charges.
  • Assigned Staff Receive Discount: Staff members assigned to an event can register without paying their registration fees. However, standard charges will apply to any guests they bring along.
  • No Discount: Staff members assigned to an event will need to pay full price for themselves and any guests. Note that if you've set up discounts for staff separately, they'll be able to use those discounts automatically.

Note that the above discounts ONLY apply to staff assigned publicly or privately to events. Contact OpenSports Support with any questions.

Bulk Assign Home Team

October 12, 2023

You can now set the home team in bulk after selecting one or more matches from the match list. No notifications will be sent as a result of this operation.

Click the checkbox before either of the teams' name to mark that team as the home team. The un-checked team will be marked as the away team.

Two New League Reports

October 11, 2023

You'll find two new reports under the League and Tournament heading on the Reports page in the Admin Dashboard:

The Overview report gives a breakdown of revenue and number of registrations by UTM code. Analyze by source, campaign, or medium to optimize your marketing campaigns.

The Revenue report details the amount paid and refunded as well as the number of registered players and teams for each league / tournament.

Bulk Add & Update Event Photos

October 10, 2023
Go to the Events page in your Admin Dashboard and select events in bulk, tap edit, and specify a new event photo. We hope this saves you lots of time and keeps your photos looking fresh.

Flexible League and Tournament Refunds

October 6, 2023
Opt to give players account credits instead of direct refunds. They can utilize these account credits for future league, tournament, and event registrations.

Built-in Forfeit System

October 3, 2023

By setting up a forfeit configuration for your league or tournament, captains and admins will be able to forfeit upcoming matches. Once a match is forfeited, both players and assigned staff members will be instantly notified, so nobody has to have the awful experience of showing up to an empty field!

Sync Event Attendee Data Through Zapier

October 3, 2023
Use Zapier to create automated workflows that are triggered when players sign up for your events and programs, and sync your OpenSports data to any external platform, such as Mailchimp or Hubspot - no more manual exports!

App Marketing Banners

September 28, 2023

Introducing dynamic carousel banners and widgets on the app that can be used to feature leagues, events, and other promotional activities. Contact OpenSports Support for activation during beta.

Revamped Group Dashboard

September 15, 2023
Click the new Dashboard button on your public group page to quickly view group insights and access all admin-related information. This dashboard is the new home for all group-level reports, gives you an overview of how all sections of your business on the OpenSports platform are doing, and lets you quickly jump to your events, leagues, tournaments, and programs.

Match List Description

September 14, 2023

Admins can now show a markdown-enabled description at the top of the list of matches shown to players on the app, web, and any embedded schedules on your website. You can use this to inform players of when schedules will go live, or let them know of any other schedule-related information.

Multi Day / Multi Week Programs

September 5, 2023
Create events that have multiple sessions and allow players to sign up and commit to a set of sessions all in one go.

Waitlist Support After Event Start

August 31, 2023
Do you sometimes have a full event with a waitlist, but inevitably someone doesn't show up and you end up having an available spot after all? Event assistants can now select from users that are on the waitlist that have shown up and manually make it their turn to join. The user will get notified and have 5 minutes to pay.

Customizable Standings Templates

August 16, 2023

Take complete control over how the standings for your leagues and tournaments are displayed to your players using Standings Templates. Choose from one of our presets or create your own Standings Template to customize which stats are shown, how points are calculated, and how the standings are sorted. You can then reuse this template for any league or tournament you organize!

Staff Assignments Report

August 11, 2023
Visualize your staff members' schedules in both a grid view, or table view, and export all their assignments to easily calculate employee payrolls. Contact OpenSports Support for activation during beta.