Do I get charged for giving refunds?
The ability to give refunds automatically or manually, is one of OpenSports core features when it comes to managing pickup/drop-in games!
You are NOT charged a fee if you send refunds to players*.
Let’s say you charge a player $10 USD to play. The player RSVP’s and $9.28 goes to your bank account after transaction fees.
If, let’s say, the player cancels their spot by the refund deadline, the $9.28 will be debited from you, and it’s as if the transaction never happened in the first place.
*Note: Our payment processor, Stripe, might be changing their policy on this over the next few months. If this changes, we will update our customers.
To learn more about refund deadlines, read here!