Admin roles on OpenSports: What are the different roles & how to assign them
1 admin, 2 admin, 3 admin, 4! You don’t have to do it alone anymore🙌
Admin Roles: Different Permissions
The chart below details the specific group-level and event-level permissions for each different admin role. Continue to read below, to learn how to set this up on the Web and on the App.
- Group Admins have control over the entire group and can edit anything about the group and the events within the group. The group admin is the person who created the group, and is the only person who can assign others as group admins, event admins, event managers, group-level league/tournament managers, and group-level referees. Group admins are also the only ones that can add and edit facilities to the group.
- Event Admins can do most things at the event level such as create, edit, repeat, and delete events, view and delete event attendees, check players in, issue refunds for events, and add other event admins and managers to events. However, they cannot change group level settings (i.e., waivers, access codes, memberships, announcements, discounts, group details, assign group admins).
- Event Managers can do most things at the event level such as create, edit, repeat, and delete events, view and delete event attendees, and check players in, but their permissions related to sending refunds/credits are minimal:
Event managers can only issue refunds to credit cards for events with a refund to credit card policy, or issue account credits for events that have a credit based refund policy, if they are removing an attendee before the cancellation deadline.
If the Event Manager is removing a player before the refund/cancellation deadline, the player will receive an account credit:
If the Event Manager is removing a player after the refund/cancellation deadline, they cannot issue a refund/account credit:
- Event Assistants can only view the attendees list, access the event chat, and check people in.
- Group Admins, Event Admins, and Event Managers have access to event chats for all the pickup-style events within the group.
- League and Tournament Managers can be assigned at the group level, or league/tournament level. Read here to learn more about league & tournament managers.
- Referees can be assigned at the group level, league level, and match level. Read here to learn more about referees.
More about Administrative Roles
Game Leaders…Co-Organizers…Co-Administrators…Site Managers…Event Hosts… Super Admins…No matter what you call the trusted members of your group who help you run your sports/fitness groups and events, OpenSports allows you to assign or remove administrator roles with different permissions.
Instead of having one single admin for your entire group, there are now 4 tiers of roles that can be assigned for pickup/drop-in games: Group Admins, Event Admins, and Event Managers and Event Assistants; and 2 tiers of roles that can be assigned for leagues & tournaments: Referees, and League/Tournament Managers.
The Group Admin has access to all administrative features. By default, the person who creates the group is assigned the Group Admin role. Only Group Admins can assign administrator roles. To reduce the risk to your group, we recommend that you assign this role to only a few people in your group!
How to assign these roles to members in your group:
On the Web
- Go to your Group > Settings > Admin Roles
- You’ll see the three different admin roles: Group Admin, Event Admin, and Event Manager
- Click “Add User” and type in the name of the Group member who you want to assign that role to. Click Add and you’ll see a check mark next to their name!
On the App
Go to your Group > Click on the Members tab > Find the name of the member who you would like to assign an admin role to, and tap on the … next to their name> Tap Make Admin > Select which admin role you would like them to have > Click update!
“Message Organizer” & Event Chat: Which admins receive the messages?
Let’s say you created all the events (so you are the event organizer) but you have also assigned other event admins and event managers for your group. Is it possible possible for them to get the message when an attendee clicks on “Message Organizer,” or when attendees click on “Event Chat”?
Before a player joins an event, they will see a “Message Organizer” button. If you are the person who created the event, only you will be the person who receives the direct message if someone clicks “Message Organizer”.
When a player joins the event, they then have access to the “Event Chat” button (instead of the “message organizer” button). When people participate in the event chat, the event organizer (the person who actually created the event) receives a notification about it. The other people you assigned as event admins/event managers/event assistants CAN see the event chat, but they have to actively seek it; they don’t get notifications about it unless it’s a game they created.
If you only want to assign Event Managers/Event Admins to specific games
On the App
Go to your Event > Click on the Admin Roles button > Find the name of the member who you would like to assign an admin role to, and tap on their name > Select which admin role you would like them to have > Click Update!
Web
Once you have created your game, on the game details page, click on “Admin Roles” > Click Add User next to Event Manager or Event Admin > Select which group member you want to fill that role!
