Centre d'aide

Gestion de groupe

If players sign the waiver electronically, does the admin have access to it?
How to promote your first few pickup games
How can local players find your public group? (app & web guide)
Embed upcoming events on your website with our widgets
Admin roles on OpenSports: What are the different roles & how to assign them
Group Announcements/Blasts
Invite people (via email addresses) to your group through the App
What is the difference between a public group and a private group?
Do players have to create an account to rsvp for events or can then simply indicate a yes or no?
How do I create a group?
What is the best way to invite players to my public group?
What is the best way to invite players to my private group?
Sports Groups that have grown their player base using discounts!
OpenSports Reports: Track, Incentivize, Engage, Grow Your Sports Group!
Make your sports group more discoverable online: SEO tips from OpenSports
Checklist: Launch your group and your first event!
Will other groups steal my players?
If a player joins one of my events, are they automatically added to my group?
Editing your group’s name, location, sport, privacy, and description
There is an error when I try to invite hundreds of people to my OpenSports group
How do I remove/suspend/ban members from my group and events? (app and web guide)
Stripe is requesting Photo ID to verify my account — is this normal?
Does the invite code automatically put someone in a private group?
How do I delete a group I made?
Group settings: Who can post games in my group?
Can I hide ratings from my group page?
Can I upload or delete photos directly from my Group Page?
I don’t see a lot of players in my area — how are people going to join my group?
Changing Stripe accounts
Do I get notified anytime someone joins my group?
Segment Your Event List by Location or Sport By Creating Custom Event Filters
How to add a facility and fields/rinks/courts to your group or league (web & app guide)
How to let a volunteer/assistant check-in players
Do the App and Website have the same features and functions?
Reports: How to view a breakdown of revenue generated from events, leagues & tournaments all-in-one
Sizing for images
User dashboard: Easily find registration information for your group members
“Request to join”: How to approve players to join your group

Gestion d'événements

OpenSports’ credit system & cancellation deadlines
Reports: How to view a breakdown of revenue generated from events, leagues & tournaments all-in-one
Do the App and Website have the same features and functions?
How does a parent register more than one kid for a class? (web guide)
Sizing for images
How to let a volunteer/assistant check-in players
“Message Organizer” and Event Chat — which admins receive the messages
Edit multiple events at the same time/Bulk editor
Create recurring events on OpenSports/Bulk event creator(web guide)
How to have attendees answer custom questions when they register for events (Web & app)
Manually add members to events
If players sign the waiver electronically, does the admin have access to it?
How to export your attendees list & custom questions
What is the difference between a public, private, and secret event?
3 step guide to setting up “pods” on OpenSports
Allow co-hosts/co-admins to join events for free (app & web guide)
See who is a first time event attendee
Segment Your Event List by Location or Sport By Creating Custom Event Filters
How to require people to sign up for a parent and youth spot(web & app guide)
Why you should collect payment through OpenSports
How long into a game can a player still join? When does RSVPing close?
How to create and run a pickup game through OpenSports: Complete App Guide
Checklist: Launch your group and your first event!
How to check-in players at an event and view attendance reports
Create the best game descriptions to get more players out to your games
Do players have to create an account to rsvp for events or can then simply indicate a yes or no?
Embed upcoming events on your website with our widgets
Collect electronic waivers for your events
Can I create recurring events?
Admin roles on OpenSports: What are the different roles & how to assign them
I just cancelled my event. Will players get credited/refunded?
Is there a way to record and track no-shows?
Popular types of discounts to increase signups to your pickup games
Create discount codes that automatically or manually apply
Create an early bird discount to increase signups
Can I open up some free (or cash) spots and some paid spots for one event?
Can I create teams in advance on the app?
How do I remove a player from my event?
How do I minimize the amount of no-shows at my events!?
How to promote your first few pickup games
How sports groups are offering rewards to attract more users and grow their group
Why can’t I edit the refund policy/if I’m collecting payment/if my event is private?
Upload and delete photos from events
How do I give reviews/ratings to event organizers?
Congrats on becoming a Group Administrator. Here’s a few things you should know!
Congrats on becoming an event administrator. Here’s a few things you should know!
Congrats on becoming an event manager. Here’s a few things you should know!

Paiements et remboursements

Add accounting codes for a better way to track expenses
OpenSports’ credit system & cancellation deadlines
When will I receive my refund?
Custom Payment Splitting for Captains: How to assign custom team fees to your teammates (web)
Create discount codes that automatically or manually apply
Send partial refunds for sports events
User dashboard: Easily find registration information for your group members
Allow co-hosts/co-admins to join events for free (app & web guide)
Why you should collect payment through OpenSports
Discount Tags/Categories: Limit which events your discounts apply to (web guide)
Complete guide: How to collect payments for your events electronically
Which currencies does OpenSports support?
Which payment cards does OpenSports accept?
Seamless Payment Integration with OpenSports and Stripe
How to set up automatic account credits and cancellation deadlines
I just cancelled my event. Will players get credited/refunded?
How to send refunds for events (web & app)
Do players get notified when they receive an account credit or refund?
Connecting your account to Stripe: What to enter in the form
How do I find my Routing number & Account number: Connecting your US bank account to Stripe Connect
How do I find my transit number, institution number and account number: Connecting your Canadian…
Why we chose Stripe: Security is taken very seriously
How do I keep track of payments received over time?
How do I calculate how much to charge players, when accounting for the transaction fee?
Can I open up some free (or cash) spots and some paid spots for one event?
Popular types of discounts to increase signups to your pickup games
Create an early bird discount to increase signups
How to receive direct deposits/automatic payouts (Canadian Groups)
How to receive direct deposits/automatic payouts (USA Groups)
How to receive direct deposits/automatic payouts
Stripe is requesting Photo ID to verify my account — is this normal?

Messagerie et événements

Changer de plate-forme

Abonnements

How to refund an event on a membership pass if a player cancels past the refund deadline
Set up annual memberships with monthly payment instalments
Set up monthly drop-in/pickup sports memberships
Set up annual drop-in/pickup sports memberships
Players: How to cancel your membership
Can players see “discontinued” memberships?
Admins: Is there a way to see who has bought a membership from my group?
Guide to Setting Up Pickup Sports Memberships on OpenSports
How to discontinue a membership
Set up a punch-pass membership
How to cancel and refund a players’ membership (app + web guide)
Players: How to redeem a game from your membership
Players: How to view your membership details on the Web and App
How to purchase a group membership on OpenSports
FAQ about membership windows for monthly/recurring memberships
How to set up memberships for families with more than 1 child
Membership Tags/Categories
Membership refunds: Can I send a partial refund?
Players: how to know when you’ll be billed next for memberships