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Centre d'aide

Gestion d'événements

If players sign the waiver electronically, does the admin have access to it?
OpenSports’ credit system & cancellation deadlines
How to send refunds for event orders
Why you should collect payment through OpenSports
OpenSports Reports: Track, Incentivize, Engage, Grow Your Sports Group!
How to create and run a pickup game through OpenSports: Complete App Guide
Create the best game descriptions to get more players out to your games
Do players have to create an account to rsvp for events or can then simply indicate a yes or no?
Embed upcoming events on your website with our widgets
How to create discount codes
Create an early bird discount to increase signups
Can I open up some free (or cash) spots and some paid spots for one event?
Can I create teams in advance on the app?
How do I minimize the amount of no-shows at my events!?
How to promote your first few pickup games
How sports groups are offering rewards to attract more users and grow their group
Why can’t I edit the refund policy/if I’m collecting payment/if my event is private?
How do I give reviews/ratings to event organizers?
Admin Role: Group Admin
Admin Role: Event Administrator
Admin Role: Event Manager
Segment Your Event List by Location or Sport By Creating Custom Event Filters
Create recurring events on OpenSports/Bulk event creator
Allow co-hosts/co-admins to join events for free
How to let a volunteer/assistant check-in players
What is the difference between a public, private, and secret event?
“Message Organizer” and Event Chat — which admins receive the messages
See who is a first time event attendee
Sizing for images
Do the App and Website have the same features and functions?

Paiements et remboursements

Players: How Do I Refund My Account Credit Back to My Bank or Debit Card?
OpenSports’ credit system & cancellation deadlines
How to view your Group Account Credit
When will I receive my refund?
Send partial refunds for sports events
Add accounting codes for a better way to track expenses
Complete guide: How to collect payments for your events electronically
Which currencies does OpenSports support?
Which payment cards does OpenSports accept?
Seamless Payment Integration with OpenSports and Stripe
Do players get notified when they receive an account credit or refund?
Connecting your account to Stripe: What to enter in the form
How do I find my Routing number & Account number: Connecting your US bank account to Stripe Connect
How do I find my transit number, institution number and account number: Connecting your Canadian…
Why we chose Stripe: Security is taken very seriously
How do I keep track of payments received over time?
How do I calculate how much to charge players, when accounting for the transaction fee?
Can I open up some free (or cash) spots and some paid spots for one event?
Create an early bird discount to increase signups
How to receive direct deposits/automatic payouts (Canadian Groups)
How to receive direct deposits/automatic payouts (USA Groups)
Stripe is requesting Photo ID to verify my account — is this normal?
Allow co-hosts/co-admins to join events for free
Custom Payment Splitting for Captains: How to assign custom team fees to your teammates
How to limit discounts to specific events
Why you should collect payment through OpenSports

Messagerie et événements

Changer de plate-forme

Abonnements

How to refund an event on a membership pass if a player cancels past the refund deadline
How to cancel and refund a players’ membership
Admins: Is there a way to see who has bought a membership from my group?
How to set up tiered memberships
Players: how to know when you’ll be billed next for memberships
How to set up memberships for families with more than 1 child
FAQ about membership windows for monthly/recurring memberships
Membership Tags/Categories
Players: How to view your membership details
Can players see “discontinued” memberships?
Guide to Setting Up Pickup Sports Memberships on OpenSports
How to discontinue a membership
Membership refunds: Can I send a partial refund?
Players: How to redeem a game from your membership
Set up annual drop-in/pickup sports memberships
Set up monthly drop-in/pickup sports memberships
Players: How to cancel your membership
Set up annual memberships with monthly payment instalments
Players: How to purchase a group membership on OpenSports
How to set up a punch-pass membership